Coach Support
Prospective Coaches
- How do I get in contact with MyTennisLessons?
- Do I have to pay to sign up with MyTennisLessons?
- What percentage of my hourly rate does MyTennisLessons take?
- Do I need teaching experience to be listed on MyTennisLessons?
- Do I need to be a certified coach to teach with MyTennisLessons?
- Where am I allowed to teach lessons?
Getting Started
- What is the "contract" I have to sign?
- Do I have to finish my application in one sitting or can I finish it later?
- I filled out fields on the application but when I went back to that screen my info was gone. Why?
- Do I need to upload a picture when I sign up?
- Do I need to upload a video when I sign up?
- What if my availability changes frequently?
Working with Clients
- What is the cancellation policy for both coaches and students?
- A student did not show up for a lesson. Will I get paid and will this count against the student's lesson total?
- Do clients have to book through MyTennisLessons after a lessons package is complete?
- What are the benefits of sending students back through MyTennisLessons?
- How am I notified when a client books with me?
- What do I do when I receive a client booking email or text?
Payment
- How do I get paid?
- When do I get paid?
- How do I raise or lower my rate?
- Will my new hourly rate be applied to all students?
- Does my hourly rate increase if there are 2+ people taking the lessons?
- Will I have to fill out a 1099-misc tax form?
Account Support
- How do I log into my MTL account?
- I can't remember my password. What do I do?
- Can I put my account on hold?
- How do I deactivate my account?
- How do I add indoor court locations?
- How do I add/delete court locations?