We will issue a 100% refund if you are not satisfied with the first lesson. We do this because we want to ensure that you are set up with the perfect coach. You must let us know within 24 hours of the first lesson if you wish to receive a full refund. You will not be able to receive a refund for your lessons after the 30 days from the date of purchase. To request a refund, e-mail firstname.lastname@example.org. Keep in mind, we will try our best switch you to a new coach if you are not satisfied with your original one. For more information please review our Satisfaction Guarantee.
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